Terms and Conditions

Welcome to Mobile Detailing Provence. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Services
Mobile Detailing Provence provides mobile car detailing services including interior cleaning, exterior washing and waxing, paint protection, headlight restoration, and engine bay cleaning. All services are subject to availability and may vary depending on your vehicle type and condition.

2. Appointment and Service Delivery
Appointments must be scheduled in advance. We strive to arrive on time and provide the highest quality service at the agreed location. Service times may vary based on the scope of work and vehicle condition. Delays or rescheduling requests should be communicated as early as possible.

3. Payment
Pricing for services is provided at the time of booking or upon site inspection. Full payment is required upon completion of the service unless otherwise agreed in writing. Mobile Detailing Provence reserves the right to modify prices without prior notice.

4. Customer Responsibilities
Customers are responsible for ensuring that vehicles are accessible for the duration of the service. Any personal belongings should be removed prior to service as Mobile Detailing Provence is not liable for loss or damage to items left in the vehicle.

5. Vehicle Condition and Limitations
While every effort is made to improve and restore the appearance of your vehicle, results may vary based on the vehicle’s condition and prior maintenance. Mobile Detailing Provence does not guarantee complete removal of all stains, smells, or imperfections.

6. Liability
Mobile Detailing Provence is committed to providing quality services but is not liable for any incidental or consequential damages arising from the use of services. Any damage caused as a direct result of negligence during service will be addressed in compliance with applicable laws.

7. Cancellations and Refunds
Cancellations must be made with reasonable notice. In cases of late cancellation or no-show, Mobile Detailing Provence reserves the right to charge a cancellation fee. Refunds for completed services are not provided.

8. Privacy and Data Protection
Personal data collected during appointment booking or service delivery is handled in accordance with applicable data protection regulations and is used solely for service provision and customer communication.

9. Changes to Terms
Mobile Detailing Provence reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

10. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of France. Any disputes arising will be subject to the exclusive jurisdiction of courts located in Marseille, Provence-Alpes-Côte d'Azur.

Contact
For any questions or concerns regarding these terms, please write to us at Mobile Detailing Provence, 27 Rue Jean Jaurès, 2nd Floor, 13001 Marseille, Provence-Alpes-Côte d'Azur, France.